News Pulse for January 4, 2017

A daily download of SME, startup, fintech and tax news from around Australia.

Dud gift? Three magic words to use when seeking a repair or refund

If a shop has turned you away, saying it can’t help you with your faulty product, go back and utter the magic words “Australian Consumer Law” and exercise your rights.

With Christmas and Boxing Day sales now behind us, the Australian Competition and Consumer Commission is reminding shoppers of their automatic guarantee rights that a product will work for a reasonable amount of time under the ACL.

Consumer complaints to ACCC top 20,000 in 2016

Complaints about electronics and whitegoods made up more than a quarter of the 20,000-plus complaints shoppers submitted to the Australian Competition and Consumer Commission in 2016.

The ACCCAustralian Competition and Consumer Commission The ACCC is Australia's competition regulator and national consumer law champion. has released its analysis of complaints made to it under the Australian Consumer Law (ACL), which protects customers from faulty goods and services.

Pepper hosts hackathon to ‘revolutionise’ finance

A specialist lender and start-up incubator have hosted a two-day hackathon to “revolutionise” finance and find new fintech solutions.

Pepper Money and Pollenizer hosted an event between December 12 and 13 for entrepreneurs seeking a place on the 12-week ‘Free Money’ incubator program, which seeks to “disrupt the existing [finance] sector” and build new fintech solutions.

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